ChatGPT has made a lot of buzz in the tech world. It has also created a lot of questions for different modern professionals. One of the most popular questions is “Will ChatGPT and modern technology as a whole take my job?”. While it is a scary thought for writers, developers, communication professionals, designers, and numerous other specialists, I am here to serve as a calming balm — technology is here to help us be better and not to replace us completely.

This is first and foremost proven by the recent AI faux-pas, such as AI Bias in medicine and hire, kid’s toys going crazy and injuring a child, and Twitter chatbot going anti-feminist and displaying… extremely questionable opinions. Let’s leave it at that.

Through its short run, ChatGPT has also made some mistakes like providing fake or old information and unfinished responses or limiting a per-session number of user messages.

What ChatGPT does well is simulated human behavior and communication patterns, perform routine tasks, and explain complex topics with simple words upon request. It can also extend or shorten texts or change a text’s style in seconds.

What we need to do today is stop stressing about ChatGPT or any AI technology taking our jobs and start seeing how we can leverage them to make our professional lives easier.

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How can we leverage ChatGPT?


Apart from helping writers diversify their texts and search for possible typos and mistakes, ChatGPT can help marketing professionals generate new ideas or search for new channels where they can reach a new audience. It can also be a tremendous help when it comes to writing scenarios and making reports. ChatGPT cannot burn out, which makes the quality of its work consistent.


Any developer will tell you — searching for that one mistake in 1000+ lines of code is an infuriating task. ChatGPT can take this task off of developers’ hands. It can also help tech specialists refactor code, search for new automation ideas, write unit tests, and answer programming questions. The technology can also decrease the amount of time DevOps specialists spend on searching for the most suitable solutions and increase their overall efficiency and productivity.


When it comes to communication, ChatGPT is the real pro. Not in a sense that it can do it as well as a person, but in a sense that it can make our written communication more adaptable and flexible. A simple request such as “Rewrite this message in a more official style” or “Shorten this email text for me and improve its readability” can decrease the amount of time we spend on composing messages and trying to make heads or tails of long emails threads. This allows us to spend more time doing our actual job without having to spend up to 28% of our work time reading and answering emails. In reality, there are no limits to what ChatGPT can do for those who communicate for a living — customer support professionals, managers, journalists, social media managers, and so on.

This all sounds very good, doesn’t it? But there is one enormous BUT. ChatGPT is not self-sufficient, just like any AI technology. Think of it as if it was a robot that needs people to oil it, replace rusted details, and keep it away from water — AI needs professionals who will keep teaching it, making tweaks to its algorithms, and perfecting it as time passes. And that is unlikely to change in the foreseeable future. Machines also lack basic human qualities such as empathy, emotions, creativity, and the ability to think outside the box. And these are crucial for most jobs.

So, no, AI in general, and ChatGPT, in particular, are neither gunning for nor will be able to take our jobs. Humans, in turn, need to get used to such disruptions emerging in the market every once in a while. We need to make sure we are ready to embrace every new technology and find ways to successfully implement it into our existing processes to optimize them and make them more efficient.

The CEO and Managing Partner at SupportYourApp — A Support-as-a-Service company with a focus on the tech industry. Taking charge of the company at the age of 21, Daria turned it into a multinational business and one of the TOP-5 customer support providers. Today, SupportYourApp has offices in Europe with 1200 people on a team and 250 clients from around the world. Daria co-founded Label Your Data, which does data annotation for CV and NLP, and Outstaff Your Team, which helps tech businesses recruit tech personnel. In 2021 she received a Silver Stevie Award and in 2022 she became a Golden Globe Winner.

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